Terms and conditions

These Terms and Conditions govern the purchase and use of digital products sold through this website.

By placing an order, you agree to these Terms and Conditions in full.

1. About us

This website is operated by Fork in the Soup, based in the United Kingdom.

Contact: Hello@forkinthesoup.com

2. Products

We sell digital products only. No physical items will be shipped.

3. Purchase and delivery

Once payment has been successfully completed, you will receive access to your digital download by email and/or via the order confirmation page, depending on the checkout method used.

4. Licence and permitted use

When you purchase a digital product, you are granted a personal, non-exclusive, non-transferable licence to use the file for your own business or personal use, unless otherwise stated.

You may not:

• resell the file.

• share the file publicly.

• upload the file to third-party platforms.

• claim the file as your own work.

• modify and redistribute it for commercial resale.

5. Intellectual property

All content, design, text, artwork, and associated materials remain our intellectual property unless otherwise stated. All rights are reserved.

6. Pricing and payment

All prices are shown in pounds sterling unless otherwise stated. Payment must be made in full at the time of purchase through the available payment methods.

7. Refunds

As this is a digital product, refunds are handled in accordance with our Refund Policy below.

8. Availability

We aim to keep digital products available for purchase at all times, but we reserve the right to withdraw or update products at any time.

9. Liability

We take reasonable care to ensure product descriptions are accurate. However, to the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the product.

10. Governing law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Refund Policy

Refund Policy for Digital Products

Because our products are digital downloads, all sales are final once the file has been accessed or downloaded.

Refunds may be offered if:

• the file is defective.

• the file cannot be accessed.

• the file is not as described.

• you were charged incorrectly.

If you experience any issue, contact us at hello@forkinthesoup.com and we will work to resolve it as quickly as possible.

Important note

This policy does not affect your statutory rights under UK consumer law. If a digital product is faulty, misdescribed, or otherwise does not meet the legal standard, you may be entitled to a remedy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us.

1. Who we are

Your Business Name is the data controller for the personal data collected through this website.

Contact: hello@forkinthesoup.com

2. What data we collect

We may collect:

• your name.

• your email address.

• billing information.

• purchase details.

• IP address.

• website usage data.

• any information you send to us directly.

3. How we use your data

We use your data to:

• process orders.

• deliver digital downloads.

• send purchase confirmations.

• respond to customer support requests.

• improve our website and products.

4. Legal basis for processing

We process your data on the basis of:

• contract, when you make a purchase.

• legal obligation, where we must keep records.

• legitimate interests, such as improving our services.

• consent, where required for marketing.

5. Sharing your data

We may share your data with trusted third parties such as:

• payment providers.

• website hosting providers.

• analytics providers.

• email service providers.

These parties only process your data where necessary to provide their services.

6. Cookies and analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve performance.

7. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including legal and accounting requirements.

8. Your rights

Under UK data protection law, you may have rights to:

• access your data.

• correct inaccurate data.

• request deletion.

• restrict processing.

• object to processing.

• withdraw consent where applicable.

9. Contact

If you have any questions about this Privacy Policy or your data, contact hello@forkinthesoup.com